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Illuminating Listening to Become a Better Listener

November 14, 2023 @ 7:30 am - 9:00 am CST

Free – $25

We may be good listeners, and we can become great listeners by being more conscious and intentional with our listening. How we listen is a habit, which means that it can be changed. We have many more listening habits than we realize. Some habits may be overused and others may need some development. Through an interactive exercise, you’ll develop greater knowledge of your listening habits and how you can become more conscious and intentional in choosing and selecting the right habit for your business.


Dr. Laura Janusik is a dynamic trainer, coach, consultant, speaker and researcher. She is a worldwide leading expert in teaching and training listening. She uses her MBA and PhD in Communication to help individuals and teams better align their communication through the Power of Listening. As a listening researcher herself for over 20 years, she is familiar with listening research from many disciplines and uses it liberally in her work. Her approach to communication, both verbal and nonverbal, is practical and other-centered and based on research.

She is a past president of the International Listening Association, and she is published both nationally and internationally. You’ll find her research and ideas cited in publications including Forbes, Harvard Business Review, The Wall Street Journal, NPR, and US News and World Report. In addition to education, Laura was in HR Managements in private industry for 15 years.

Laura left academia after 20 years to bring the message of listening to a wider audience, and she loves working with business leaders and helping them understand and practice “being on the same page” with their teams. Laura often is brought in as a private coach for employees ranging from entry level to C-suite individuals with great technical skills but poor people skills.


CrossFirst Bank
4622 Pennsylvania Ave Suite 1500
Kansas City, MO 64112 United States
(816) 895-4600
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