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Excelling as an Administrative Professional

November 15, 2023 @ 9:00 am - 4:00 pm CST


Understand & Grow Your Value as an Administrative Professional.

Administrative professionals often underestimate their impact, despite being incredibly valuable leaders within their organization. With ever-changing technology and organizational climates, expectations are increasing in job responsibilities and job performance for administrative professionals. This seminar will help administrative professionals get better results, reduce stress, impact the bottom line, manage relationships, set goals, increase appreciation and so much more. Build on your foundation with management principles to take your work to the next level and learn how to know and grow your value in this dynamic profession.

Key Information:

Assessing Your Value
•Complete self-assessments to better understand your unique leadership.
•Assess the clients, customers, and relationships you manage in your role.
•Discover your stress response and communication style and how both impact your job.
•Explore your biggest challenges and why they keep stressing you out.
•Better understand expectations of management and your organization.

Understanding Your Value
•Learn how to effectively lead and manage relationships dynamics in your organization.
•Explore goal setting strategies for your role.
•Learn strategies for managing stress.
•Explore tips for more effective communication with all levels of leadership in your organization.
•Develop a framework for making decisions and seeking win/win outcomes.
•Learn how to manage for outcomes and get successful results.

Growing Your Value
•Learn how to develop clear line of sight to your organization’s bottom line.
•Explore the responsibility that comes with the power and value of your role.
•Practice setting commits and how to manage ‘going above and beyond’ in your duties, roles and responsibilities.
•Discover how to build community at work.
•Learn strategies to add value with leadership habits.


Missouri SBDC at Missouri State University
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405 N. Jefferson Ave
Springfield, MO 65806 United States
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