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Information Experience Lab – a Usability and User Experience Lab

The Information Experience Lab is a usability laboratory that conducts research and evaluates the usability of technology and websites. Since the IE Lab is used as a teaching and research facility, our pricing is very competitive, and our services are research-based.

About

The Information Experience Lab conducts research and evaluates the usability of technology and websites.

What is usability

Usability measures the quality of a user’s experience when interacting with a product or system—whether a website, a software application, mobile technology or any user-operated device.

In general, usability refers to how well users can learn and use a product to achieve their goals and how satisfied they are with that process. Usability may also consider such factors as cost-effectiveness and usefulness.

The IE Lab is a university-based usability lab that provides services to companies and organizations. Since the IE Lab is used as a teaching and research facility, our pricing is very competitive and our services are research based.

IE Lab services are available on the MU Campus or at any client-selected location. These services include:

  • Expert Evaluation
  • User Interviews
  • User Observation

Services Provided

Business Planning

  • Market Research

Libraries and Research Organizations

  • Business Research Resources

Marketing/Sales

  • Competitive Analysis
  • Student Marketing Projects
  • Website Development

Product Development

  • Product Design and Development
  • Prototype Development

Starting a Business

  • Feasibility Studies
Connect Me With This Organization
Contact Information
Isa Jahnke
Address
119, Townsend Hall, 611 Conlwy Ave
Columbia, MO 65211
Phone
(573) 884-2986
Website
http://ielab.missouri.edu/#/lab/home
Directions
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