Missouri SBDC at Missouri State University

The Missouri Small Business Development Center (SBDC) at Missouri State University (MSU) is a leading resource for startup and growing businesses. The program serves businesses in 16 counties throughout southwest Missouri, with offices located in Springfield and West Plains, Missouri. The Missouri SBDC at MSU is part of the efactory, offering premier professional and leadership training. Companies can increase their effectiveness and overall success through training programs on timely, real-world topics facilitated by leading industry experts. The SBDC also offers custom tailored training solutions to meet specific workplace needs.


This office is one of a network of offices located throughout the state. The Missouri Small Business Development Centers (SBDC) provide business training and one-on-one assistance to existing business owners and aspiring entrepreneurs.

The following are examples of the type of assistance available in the network:


  • Financial analysis with industry comparisons, ratio analysis, break-even, and more
  • Capital budgeting
  • Financial projections
  • Financing options and debt restructuring

Recordkeeping and accounting


  • Market research (demographics, psychographics, drive time studies, etc.)
  • Customer segmentation • Customer relationships and satisfaction
  • Customer and market knowledge
  • Competitive analysis
  • Pricing
  • Promotions Management
  • Business Planning
  • Strategic Planning
  • Balance Scorecards
  • Management analysis
  • Continuous improvement
  • Ethics and liability management
  • Human resources (Recruitment and selection, compensation and employee retention, policies/manuals, motivating employees, etc.)

Technology Development

  • Patent assistance
  • Small Business Innovative Research (SBIR) grants
  • Investor presentations and preparation
  • Building management teams


  • Small Business Owner Training
  • Workforce Development Training

Services Provided

Business Planning

  • Business Plan Consulting, Development and Review
  • Demographic/Census Data
  • Feasibility Studies
  • Market Plan Development
  • Market Research
  • Identification/Research of Foreign Markets
  • Forming a Business

Management Issues

  • Leadership/Professional Development

Financial Resources and Assistance

  • Obtaining Debt Funding
  • Obtaining Equity Funding
  • Obtaining Government Funding
  • Bookkeeping/Accounting Software Training
  • Budget, Financial Statement and Cash Flow Training

Import and Export Assistance

  • Identification/Research of Foreign Markets
  • Networking/Exploring Exporting
  • Trade Education and Training
  • Financial Assistance for Exporting Activities

Libraries and Research Organizations

  • Demographic/Census Data
  • Industry Specific Research/Expertise


  • Competitive Analysis
  • Feasibility Studies
  • Market Plan Development and Training
  • Market Research
  • Student Marketing Projects

Regulatory Compliance

  • Trademark and Copyright Information

Technical Assistance

  • Commercialization
  • Bookkeeping/Accounting Software Training


  • Bookkeeping/Accounting Software Training
  • Business Plan Training and Assistance
  • Budget, Financial Statements and Cash Flow Training
  • Marketing Plan Development and Training
  • Startup Classes
  • E-Commerce/Internet Marketing
  • Business Management Training

Product Development

  • Patent Information
  • Product Design and Development

Buying or Selling a Business

  • Buying or Selling a Franchise
  • Valuation
  • Purchasing an Existing Business

Manufacturing, High Tech, Life Sciences Development

  • Manufacturing Development
  • High Tech Development
  • Life Sciences Development
  • Commercialization
  • Industrial Technology Research
  • Technology Transfer

Human Resources

  • Employee Development, Hiring and Policies

Internship Programs and Student Services

  • Student Research Projects
  • Student Marketing Projects

Starting a Business

  • Startup Business Counseling (Specialty)
  • Startup Classes
  • Business Research Resources
  • Registration, Licenses and Permits
  • Site Location
  • Forming a Business
  • Feasibility Studies
  • Home-Based Business Training


  • One-on-One Counseling
  • Peer Mentoring
Contact Information
Chrystal Irons