Update Your “Google My Business”
UPDATE: In light of the current COVID situation, Google says that it is sending support staff home. As a result, there will be some limitations and delays in support for Google My Business.
Let your customers/clients know your business hours, make sure your phone number is correct and post a bit about your business and how you’re helping folks navigate the outbreak. And if you aren’t fully repped online, now is definitely the time.
COVID-19: Ad credits for Google Ads Small and Medium-sized Businesses
Google is giving SMBs worldwide $340 million in ad credits, which can be used at any point until the end of 2020 across Google Ads platforms. SMBs who have been active advertisers since the beginning of 2019 will see a credit notification appear in their Google Ads account in the coming months. Here’s more on how Google is supporting small business during the COVID-19 crisis.
Marketing to Quarantined Crowds
(Source: America’s SBDC Alabama)
How do we market to our customers when we are also trying to adhere to social distancing restrictions? Before you begin marketing to your customers - it is imperative to let them know what you’re doing to support their health, safety, and well-being.
Helpful Tips to Improve Your Internet
(Source: Connected Nation)
These tips provide quick explanations about how things work, why they sometimes don’t and how to fix them. They will hopefully get you back onto the information superhighway in a flash.
Broadband: Missouri Providers
(Source: Department of Health and Senior Services)
Broadband access is more important than ever as Missourians have been instructed to stay home from work and school as a result of the COVID-19 pandemic. In response to the quarantine, several broadband providers are temporarily offering free internet service, waiving disconnect and late fees, providing access to wi-fi hot spots and other measures to help people at home access the services they need. Click that link to find examples of how Missouri providers are ensuring continuity of service to our communities during this time of need.
FCC’s Keep Americans Connected
FCC Chairman Ajit Pai launched the Keep Americans Connected Initiative, in order to ensure that Americans do not lose their broadband or telephone connectivity as a result of these exceptional circumstances. The pledge entails for the next 60 days:
Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and
Open its Wi-Fi hotspots to any American who needs them.
FCC Lifeline Rules Waived
The FCC announced changes to waive Lifeline program rules to assist program participants potentially affected by the disruptions caused by the coronavirus pandemic and aid community efforts to slow its spread. The Lifeline program plays an important role in ensuring that low-income Americans have access to affordable communications services by providing monthly discounts on broadband and voice services to qualifying customers.
Free & Low-Cost Internet Plans
The National Digital Inclusion Association (NDIA) list of current offers from major ISPs that will help low-income household to acquire service at no cost, or at very affordable prices. Most have eligibility limitations linked to income or program enrollment. The list also included established, nationally available low-cost plans offered by nonprofit organizations.