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Bagels With the Better Business Bureau: Dealing With Difficult Customers

November 28, 2023 @ 8:00 am - 9:00 am CST


Join us for bagels, coffee and a little business education with the Regional Director for the Springfield Better Business Bureau Pamela Hernandez.

Don’t take it personally when a customer with a problem is angry or irrational. Learn tips on navigating complaints and keeping customers happy and coming back.


schweitzer Brentwood Branch Library
2214 S. Brentwood Blvd.
Springfield, MO 65804 United States
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(417) 883-1974
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