UMKC Innovation Center partners with the university and the community to spark and sustain entrepreneurial efforts within our region and across the country.

KCSourceLink connects KC entrepreneurs to the right resource at the right time.

MOSourceLink connects Missouri entrepreneurs to the right resource at the right time.

Whiteboard2Boardroom connects entrepreneurs and businesses to technologies available for licensing.

Digital Sandbox KC provides early-stage proof-of-concept support for digital products.

Missouri Small Business & Technology Development Center provides technical assistance to startup and existing businesses.

ScaleUP! Kansas City helps businesses with revenues around $200K scale toward their first $1 million.

Missouri Procurement Technical Assistance Centers helps local businesses obtain government contracts.

KCInvestED helps investors learn more about investing in KC startups.

SourceLink® helps communities nationwide build vibrant and vital entrepreneurial ecosystems.
UMKC Innovation Center
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Creating a Competitive Edge - from Vision to Customer Loyalty

Wednesday, April 20 @ 9:00 am - 4:00 pm • Organized By Missouri SBDC at Missouri State University
Springfield, Missouri 65806


We live in a highly competitive and rapidly changing world. For businesses to survive, succeed, and grow, it is imperative that there is a clear roadmap. This starts with a vision for the business that cements how a business will operate to generate loyal customers resulting in outperforming and outlasting the competition. This course will provide some key foundational information on being the leader in a competitive environment.

•Leadership, vision and its key elements
•Why people resist change
•5 Proven techniques & strategies to outlast the competition
•Creating customer loyalty – beyond customer service

•Elements and/or examples for your business vision
•Techniques & strategies to outlast the competition for your business
•Competitive advantages of customer loyalty

Business leaders, department leaders, sales & marketing professionals, anyone that wants to be more competitive in the market place, and those that want loyal customers.

April 20 @ 9:00 am - 4:00 pm Add to my Calendar
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405 N Jefferson Ave
Springfield, Missouri 65806
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