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Excelling as an Administrative Professional

Friday, December 3 @ 9:00 am - 4:00 pm • Organized By Missouri PTAC at Missouri State University (MSU)
405 North Jefferson Avenue, Springfield, MO 65806

About

Administrative professionals often underestimate their impact within an organization because their leadership role is that of leadership through support. With new technologies and changing organizational climates, expectations are increasing in job responsibilities and job performance. This seminar will focus on overall administrative leadership, management principles and the expansion of professionalism in this dynamic profession. Develop new tools and skills to enable you to be a proactive member of the organization while working through three essential components of an administrative professional’s role: Administrative Component – Understanding Your Role Professionalism Component - Are you getting the results you want? Leadership Component - Relationship Management

• Explore your role and what you were hired to do

• The impact your role has on your organization and the end goals

• Identify and understand your unique contribution to your role and what you do best

• Serving your internal and external customers through leadership

• Communication essentials and guidelines for preparing and responding to a variety of challenging communication situations

• Dealing with difficult people and difficult conversations

• Understanding what is "expected and respected" in our workplace

• Learn to develop the behaviors that take you where you want to go

• Time and project management essentials

• Building a sense of community

• Image - Impact - Initiative - Integrity - Ideals

• Projecting the image that reflects the expectations of management, the organization and its customers and clients

• Know Your Stuff - Know Yourself - Positive Influence for Win/Win Outcomes • Developing yourself and others to bring out the best

• The art of being approachable while staying professional

• Going beyond "whatever it takes" - guidelines for discerning your duties, roles and responsibilities

• Learn about various management styles and how to work, communicate and influence effectively within each

When
December 3 @ 9:00 am - 4:00 pm Add to my Calendar
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Where
405 N Jefferson Ave
405 North Jefferson Avenue
Springfield, MO 65806
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