UMKC Innovation Center partners with the university and the community to spark and sustain entrepreneurial efforts within our region and across the country.

KCSourceLink connects KC entrepreneurs to the right resource at the right time.

MOSourceLink connects Missouri entrepreneurs to the right resource at the right time.

Whiteboard2Boardroom connects entrepreneurs and businesses to technologies available for licensing.

Digital Sandbox KC provides early-stage proof-of-concept support for digital products.

Missouri Small Business & Technology Development Center provides technical assistance to startup and existing businesses.

ScaleUP! Kansas City helps businesses with revenues around $200K scale toward their first $1 million.

Missouri Procurement Technical Assistance Centers helps local businesses obtain government contracts.

KCInvestED helps investors learn more about investing in KC startups.

SourceLink® helps communities nationwide build vibrant and vital entrepreneurial ecosystems.
UMKC Innovation Center
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Relationship Marketing: Maximize Referrals & Customer Retention

Monday, April 30 @ 6:00 pm - 9:00 pm • Organized By Score – St. Louis Chapter 21
6800 Wydown Boulevard, Anheuser-Busch Hall, Room 208, St. Louis, Missouri 63105


Every business owner agrees - The referred customer is far superior to the one brought in by "cold" advertising.  Yet most business owners will invest far more money to find new customers than getting referrals from current, happy customers.

Register now to attend and discover how to:

  • Apply the #1 best retention strategy
  • Catch customers before they leave you
  • Grow each customer's value
  • Implement the three step customer retention formula
  • Use other people's events to get more referrals

In this workshop you will discover the referral-getting, sales-increasing, battle-tested tactics designed to help you build a thriving business for the long-term.

#1 Best Selling Author, Speaker, and Consultant, Mark Klipsch has over thirty-five years of professional experience with a discipline in marketing, business development and risk management. He has helped build companies in construction, trucking, international logistics and financial services. Known within numerous industries for his expertise with direct response marketing and problem solving skills, Mr. Klipsch is routinely referred by both clients and competitors. He is author of the book "Marketing Mindset" and regularly speaks before audiences of entrepreneurs and those with aspiring entrepreneurial interests.

Cost:  All SCORE workshops are: $35 pre-paid registration; Fontbonne students free with student ID; Veterans free with Vet ID.  $45 at-the-door subject to availability.  GUARANTEE YOUR SEAT - REGISTER NOW!

Prepay with a credit card using PayPal or with Cash or Check at the door.

April 30 @ 6:00 pm - 9:00 pm Add to my Calendar
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Fontbonne University
6800 Wydown Boulevard
Anheuser-Busch Hall, Room 208
St. Louis, Missouri 63105
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